Customer Service RepApply now Job ID 188858 Date posted 03/18/2017 Facility Novant Health Corporate Department Hospital Customer Service Work Schedule
- Full time
- Monday-Friday, 9:00am to 6:00pm,
- 40 hours per week
Location: Winston Salem, NC
Provide services to our customers for all insurance, financial, and social aid inquiries via in-bound and out-bound calls. Responsible to assist patients/customers to satisfy insurance and financial concerns in a professional manner, promoting goodwill between customers and Novant Health.
- Education: High school diploma required.
- Experience: :Revenue cycle, customer service, call center or related experience. Two years healthcare/medical office experience preferred.
- Additional skills required: Revenue cycle, customer service, call center or related experience. Word and excel; understands and can apply knowledge of decision support applications, data source systems and operational procedures and appropriate internal controls; basic computer skills; human relations and interpersonal skills necessary for interacting with management, staff and administration; excellent verbal and written communication skills; excellent analytical skills.
Additional skills preferred: Bilingual